We empower insurance companies in Singapore via the insurtech services such as digital insurance agent management solution and microinsurance technology, helping them digitally transform and reshape the overall insurance ecosystem.
Through the innovation of traditional models for agent recruitment, insurance sales, underwriting, claims, and policy administration, Our advanced Digital Insurance Agent Solution, supported by agent profiling and AI training technologies, as well as intelligent marketing tools, is the one-stop management tool for the recruitment and training of insurance agents.
Combining advanced technology and AI algorithms, our Smart Auto Claim provides an end-to-end digital platform starting from claim reporting to payment settlement. It helps to reduce auto insurers’ loss ratio as well as expense ratio through the digitisation of the entire auto claim process. The Smart Auto Claim combines image damage assessment, automatic pricing, and smart risk management technology to complete the inspection and damage assessment of vehicles efficiently.
IDC Infobrief: Creating Connections and New Value in Insurers
The COVID pandemic has had a direct effect on insurance purchasing decisions in Southeast Asia. 3 out of 5 consumers now have strong preferences for buying insurance digitally and 58% searched for new insurance policies due to the COVID situation according to Swiss Re. Other shifts to the industry already in place before the COVID pandemic will also shape insurance purchasing and decisioning behaviour in customers.
Today’s insurer is still mired in highly manual processes which affect customer satisfaction and internal workflows. The correct set of capabilities from technology platforms can allow insurers to push past the internal barriers of DX.
OneConnect has commissioned global market intelligence firm, IDC to examines how the insurers can break away from manual, agent-intensive processes needed for insurance to establish its digital future.
Find out more from the IDC infobrief .